FAQ's

1. How can I contact Blue Mimosa customer support? If you have any questions, concerns, or need assistance, you can reach our team by emailing us at Hello@bluemimosaboutique.com or by using the contact form on our website. We strive to respond to all inquiries within 24-48 hours.

2. What payment methods do you accept? We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, we offer alternative payment methods like PayPal or Shop Pay. During the checkout process, you will see the available payment options.

3. How can I track my order? Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Simply visit the carrier's website and enter the tracking number to get real-time updates on the location of your package.

4. What is your return/exchange policy? We want you to be completely satisfied with your purchase from Blue Mimosa. If you receive a damaged or defective item, please contact our team within 10 days of receiving the order. For detailed information on our return/exchange policy, please visit our dedicated Returns & Exchanges page on our website.

5. How long does it take to receive a refund for returned items? Once your Return Request has been approved, your refund will be processed as soon as the returned items are scanned at the drop-off location. The exact time it takes to receive your refund can vary depending on several factors, such as the shipping and processing times of the carrier and your bank's processing time.

Typically, you can expect to see the refund reflected in your account within a few business days after the items have been successfully scanned and processed.

6. Can I cancel or modify my order after it has been placed? We understand that circumstances may change. If you need to cancel or modify your order, please contact our team as soon as possible. We will do our best to accommodate your request. However, please note that changes may not be possible if the order has already been processed or shipped.

7. How do I know which size to choose for clothing items? We understand the importance of finding the right size for a perfect fit. For each clothing item, we provide a detailed size chart when available. The size chart includes measurements for different parts of the garment, such as bust, waist, hips, and length. We recommend referring to these measurements and comparing them to your own body measurements to determine the best size for you.

Additionally, if a specific item runs big or small, we will mention it in the product description. This information can assist you in selecting the appropriate size based on your preferences and desired fit.

If you have any further questions about sizing or need personalized assistance, our team is here to help. Don't hesitate to reach out for guidance or additional measurements to ensure a comfortable and flattering fit.

8. Do you offer gift cards? Yes, we offer both digital and physical gift cards. You can purchase gift cards on our website. They make great gifts for friends and family who love our products. Please visit Gift Cards | Blue Mimosa Boutique for more details.

9. Can I visit your store in person? Absolutely! We have both online and physical store locations where you can explore our fashion offerings. You can visit us online by accessing our website Blue Mimosa Boutique. Additionally, we have a physical booth (E-12) located at the Painted Tree Marketplace in NRH (North Richland Hills). You can find us at 7800 Blvd 26, North Richland Hills, TX 76180. We are also excited to announce that a new store location in Grapevine will be opening soon! Keep an eye on our website and social media channels for updates on the exact opening date and address.

At our physical store locations, you'll have the opportunity to see and try on our stylish apparel and accessories in person.

10. Do you offer first responder or military discounts? At, Blue Mimosa we deeply admire and appreciate the dedication and service of military personnel, first responders, and teachers. Your unwavering commitment to our communities and society at large is truly inspiring.

As a token of our gratitude, we are excited to offer an exclusive discount on our store. To access this special offer, simply log into the GovX ID, or if you don't have an account yet, you can create one by clicking on the button at checkout. Once verified, you'll be eligible to enjoy the discount as a gesture of our thanks.

11. How do I return an item? 

Returning an item is easy. Just follow these steps:

1. Visit our Website: Go to our website and scroll down to the footer where you'll find the "Request a Return" link.

2. Enter Order Details: Click on "Request a Return" and you'll be prompted to enter your order number and zip code. This information helps us identify your purchase.

3. Approval: Once your return request is approved, you will receive an email containing shipping instructions and a return shipping label. Follow the provided instructions to ensure a smooth return process.

If you have any questions or need further assistance with the return process, feel free to reach out to our customer support team, and we'll be happy to help you. Your satisfaction is important to us, and we're here to make the return process as convenient as possible for you.