FAQ's

1. How can I contact Blue Mimosa customer support? If you have any questions, concerns, or need assistance, you can reach our team by emailing us at Hello@bluemimosaboutique.com or by using the contact form on our website. We strive to respond to all inquiries within 24-48 hours.

2. What payment methods do you accept? We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, we offer alternative payment methods like PayPal or Shop Pay. During the checkout process, you will see the available payment options.

3. How can I track my order? Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Simply visit the carrier's website and enter the tracking number to get real-time updates on the location of your package.

4. What is your return/exchange policy? 

We want you to love your purchase! If something isn’t right, you can return or exchange regular-priced items within 10 days of receiving your order.

How to Return:

Exchanges:

  • Tell us the item and size you want.

  • If your requested item isn’t available, we’ll issue a refund.

Final Sale:

  • Items marked Final Sale cannot be returned or exchanged.

5. How long does it take to receive a refund for returned items? Once your Return Request has been approved, your refund will be processed as soon as the returned items are scanned at the drop-off location. The exact time it takes to receive your refund can vary depending on several factors, such as the shipping and processing times of the carrier and your bank's processing time.

Typically, you can expect to see the refund reflected in your account within a few business days after the items have been successfully scanned and processed.

6. Can I cancel or modify my order after it has been placed? We understand that circumstances may change. If you need to cancel or modify your order, please contact our team as soon as possible. We will do our best to accommodate your request. However, please note that changes may not be possible if the order has already been processed or shipped.

7. How do I know which size to choose for clothing items? We understand the importance of finding the right size for a perfect fit. For each clothing item, we provide a detailed size chart when available. The size chart includes measurements for different parts of the garment, such as bust, waist, hips, and length. We recommend referring to these measurements and comparing them to your own body measurements to determine the best size for you.

Additionally, if a specific item runs big or small, we will mention it in the product description. This information can assist you in selecting the appropriate size based on your preferences and desired fit.

If you have any further questions about sizing or need personalized assistance, our team is here to help. Don't hesitate to reach out for guidance or additional measurements to ensure a comfortable and flattering fit.

8. Do you offer gift cards? Yes, we offer both digital and physical gift cards. You can purchase gift cards on our website. They make great gifts for friends and family who love our products. Please visit Gift Cards | Blue Mimosa Boutique for more details.

9. Can I visit your store in person? We are currently an online-only boutique, but you can find us in person at select market shows and pop-up events. Be sure to follow us on social media for event updates—we’d love to meet you!

10. Do you offer first responder or military discounts? At, Blue Mimosa we deeply admire and appreciate the dedication and service of military personnel, and first responders. Your unwavering commitment to our communities and society at large is truly inspiring.

As a token of our gratitude, we are excited to offer an exclusive discount on our store. To access this special offer, simply log into the GovX ID, or if you don't have an account yet, you can create one by clicking on the button at checkout. Once verified, you'll be eligible to enjoy the discount as a gesture of our thanks.

11. How do I return an item?

To start a return, please email us at Hello@bluemimosaboutique.com within 10 days of receiving your order. Be sure to include your order number, name, and reason for the return.

If you’re requesting an exchange, please let us know the item and size you’d like instead. We’ll do our best to accommodate exchanges based on availability. If the requested exchange item is unavailable, a refund will be issued instead.

Please note that all items marked Final Sale are not eligible for return or exchange.

If you have any questions, feel free to reach out to us at Hello@bluemimosaboutique.com - we’re always happy to help.